WE HAVE RECEIVED YOUR BOOKING
If you have booked with one of our trusted companion websites below and have any questions call us on 01483 725155 or 01483 600912, alternatively email us on firstname.lastname@example.org.
You can login to check your booking here Client Login
Are we licensed
Secure online booking
Fixing pricing policy
How will my booking be confirmed
How early can i book?
The earlier the better. However, at least 24 hours would be recommended. If you are making a last minute booking it is best to phone, most times we will be in the office long after closing time. If you make a online reservation there is no guarantee that you will get a vehicle unless you receive a confirmation.
Are prices shown per person or vehicle?
The price you see is the price you pay. There are no add ons.
What if my flight is delayed or cancelled?
We will check the flight status on the day and the driver will arrive at the airport 30 minutes (or as you have instructed) if you selected meet and greet option after the flight lands. if you have made other arrangements the driver will arrive according to those arrangements.
How will i get my refund if i cancel?
You will receive a full refund if you cancel your booking, however if you have not informed us and the driver is dispatched then no refund will be given (we use discretion of course!)
Can you guarantee a driver will be at the airport?
Though our drivers will make every effort to arrive on time,at times it is difficult to predict traffic and other situations outside of our control. We will make every effort to contact you if we are delayed. Please refer to our terms of service. These instances are very rare 99% of the time we are able to meet your as you exit arrivals. In circumstances where we unreasonably late we will make every effort to arrange alternate transport through another company and where we are unable arrange a alternate service, we will refund any advance payment.
Let us drive your business foward
We look foward to helping you. Please get in touch by phone or email
T: 0330 113 7385
Bookings made with this website are controlled by Drive Chauffeur Guildford Borough Council
Licensed Operator PH010